The Problem with Business as Usual - BusinessWeek

It seems like a no-brainer, but taking the time to root out stupid routines can mean the difference between a company’s success and failure

Finding inefficiencies in my business is something that drives me nuts, but so often it doesn’t make sense to fix them.   One of the hardest things I’ve had to learn is that sometimes it’s ok if a business process doesn’t work perfectly.  There are so many things that we don’t do at all or that we don’t do well, so I try to focus my time on fixing the major problems.  Once we get other things working more smoothly, we’ll come back through and try and clean up the things that we missed on the first pass.  I know that’s how ’stupid routines’ get ingrained, but at this point in our company growth, I have to pick my battles.